HotelTonight Reviews

Based on 3 customer reviews from our shopper community, HotelTonight's overall rating is 4.67 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.7

3 Reviews

Overall Rating

5 Stars

2

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (3)
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LiamHunt
October 17, 2020
"Thank you customer service and specially Tatiana for answering my questions and helping me .I highly recommend to use HT app, you can always find great deals for premium hotels."
Thank you customer HT service and specially Tatiana. Very professional, answered my questions quickly and helped me with issue that I had. I highly recommend to use HT app , you can always find premium hotels and great deals !
Thank you ,
Evika
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ZoeyLucas
March 21, 2020
"Robert was awesome"
So they hotel i booked charged me again after i had as already paid through hotelstonight. Luckily i spoke to Robert from hotelstonight and he gave me a full refund after hotel was being rude to both him and I. Great customer service Robert! I am totally satisfied...
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CharleneBoyd
April 28, 2016
"Great deals, but also check reviews and Kayak"
I've found some great deals on Hotel Tonight. I'm happy to report they don't make you download the app anymore. However some of the hotels they list are not quite as nice as they appear (sort of like how Airbnb makes some rentals look much nicer than they actually are) so make sure to check Tripadvisor reviews too before booking. Also Kayak I noticed also has some last minute deals so it pays to check that as well. But on the whole Hotel Tonight is very useful.
Questions & Answers
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My first time using this app and i confirmed a reservation i didn't need nor can i use.. i'm in a bind and need to cancel. what are my options?

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I had the worse customer service experience with them ever. they will steal your money - stay away! a hotel they had listed lied about the accommodations they provided. i tried to get a refund, but was given the usual rigamarole about non-refundable charges and how they had their hands tied. no advocacy for the customer at all. despite the hotel lying about the services the hotel offered on its website, they refused to issue a refund. their customer service was also terrible, stuck to a script, and had absolutely no mind of their own. the same idiot mistakes united airlines made this company perpetuates. do not book with them!

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If i book a hotel for next week, will i be paying the price shown at the time i booked or will the price adjust on the day i'm actually checking in?

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